Content Damage Claim Processing
We will work your insurance to provide all the necessary estimates and documents needed to get your content claim going and processed. Our pack out crew will use our content tracking system to efficiently inventory all of your belongings as we separate and pack them. We will sort them for the different types of cleaning techniques used. RUSH services are offered for those important items such as child’s favorite stuffed toy or blanket or beloved family photos.
Inventory And Packing
Your estimator will work with you and your content adjuster to help determine several factors: Replacement cost vs. Restoration cost; the different effects of the smoke and heat; loss of use or value; any decreased life expectancy; and also the sentimental value of the items. Once all the inventory and packing is done we will transport it all to our warehouse where it will be stored in secured vaults until it is processed for cleaning.
Content Cleaning And Drying
Once the cleaning process is started all of the delicate items go through a process of a detailed HEPA Vac and hand wipe to restore them without any further damage. Most of the contents are able to go through our state of the art ultrasonic cleaning system, even some appliances and tools!
Everything that goes through the ultrasonic process will get a detailed HEPA Vac, presoaked to loosen the soot, dipped in the ultrasonic to let the magic happen, then it gets a thorough rinse. Any remaining standing water is the blown off and out of any hiding place with compressed air, then the contents go into a tunnel dryer to remove any other moisture.
Content Quality Assurance And Delivery
Once the cleaning process is done every item is quality checked for any odor or damage before it is repacked. All contents are then loaded into clean vaults for storage until the home is repaired and ready for your content delivery.
Providing Residential & Commercial Disaster Relief in Boise, Garden City, Hidden Springs, Eagle, Meridian, Star, Middleton, Emmett, Nampa, Caldwell, McCall, Donnelly, Cascade, Greater McCall Area & Horseshoe Bend, Idaho.